U3A Denia

The Travel Group is not a Travel Agency and our Trip Organisers are not qualified tour guides. All of us are volunteers.

No Committee Member of the U3A Denia, or any member of the Travel Team operating under its auspices will accept any responsibility, or make payments for compensation claims, for any error or omission made by a Member.

It is essential that all Members read, understand and accept the Terms and Conditions before making a booking.

BOOKING A TRIP

You must be a fully paid up Member of U3A Denia in order to book a trip, and so must all of the people you book for.

When we have enough people to make the trip viable, we will send you a payment slip. This will either be for a deposit or full payment, depending on the trip.

MOBILITY

If you have any walking or other mobility issues, please discuss the suitability of the trip with the Travel Leader. Wheelchair and mobility scooter users must have a companion to assist them, as the Travel Organiser will not be able to provide this service.

PAYING FOR A TRIP

You may pay online, or by card at one of our coffee mornings. If you are paying from a foreign bank ie UK or other non-EU bank, Sabadell automatically charges us €18 in ‘foreign transfer fees’ for each non-euro transaction. You will need to include this extra €18 in your payment. If you transfer using Wise, Currencies Direct or Revolut, the transaction is free, as it’s in euros.


REFUND OF DEPOSIT

If, for some unexpected reason, you need to cancel your booking, we will refund your deposit unless we have paid the booking agent or venue. After that time, we can only pay a refund if someone else is able to take your place. On some trips we have a waiting list. The bank makes a charge of €5 per refund, so we will deduct this amount from your refund.

CANCELLING A TRIP

If you cancel a trip, then your place is automatically passed to the next person on our cancellation list. You may not ‘give’ your place to a friend, for instance.

If you are disabled and your travelling companion cancels, or you are on an overnight or multi-night trip and your roommate cancels, you may ask if another friend can take their place.


INSURANCE

It is the Member’s responsibility to have suitable personal travel insurance cover, unless this is included as part of the trip package.The U3A will not accept responsibility for any loss or injury.

Updated 1 February 2024